Learn leadership skills in Malaysia

About this course

Total PDU : 14
Duration : 2 days
Course Overview

This course covers how to lead a team in a way that ensures success. The training program details desirable manager characteristics, skills, and styles. It is designed to help all managers and leaders develop the essential skills to influence and motivate your staffs to achieve good performance. You will also appreciate the impact of your leadership style has on those who work with you.

Target Audience

Managers, Leaders, Budding managers, H.O.D & Executive levels

Learning Outcomes

After this course, participants will be able to:-

  • Gain a greater understanding of leader’s role & responsibilities
  • Create and maintain an efficient, effective and motivated team
  • Understand human behavior to manage the team better
  • Improve their ability to communicate with the team and the various stakeholders
  • Strengthen their techniques for the development of the team
  • Manage the performance of the team by cultivating the art of setting targets and monitor progress in line with organizational goals
Course Outline
  • Leadership definition
  • Differences between Leadership & Management
  • Understanding the Organization and its Vision, Mission, Core Values & Goals
  • Functions of a Leader
  • Attributes of effective leaders
  • Who does the leader serves?
  • Individual Traits recognition session
  • Types of leaders
  • Types of power leaders possess
  • Styles practiced over the 5 process groups of the Project Management Life Cycle
  • Driving Change & Performance
  • Negotiation Skills


  • Emotional Intelligence
  • Motivation techniques to use with your team
  • Factors affecting motivation

Relationship Management:

  • Building productive relationships with various stakeholders
  • Techniques for influencing others
  • Techniques for building rapport
  • Effective Communication skills

Decision Making & Delegation

  • Decision making elements
  • Making decisions with confidence
  • M.A.R.T. outcome criteria
  • Delegation principles

Problem Solving

  • Conflict Management
  • Strategy frameworks and toolkits to address problems


  • Tutorial on modern leadership and team development practice
  • Live Case Study
  • Encourage Collaboration among team members

Performance Management:

  • Effective performance management
  • Leaders’ responsibilities for evaluating, reprimanding, and counseling staff
  • Evaluating performance expectations objectively
  • Cultivate the art of setting targets and monitor progress