INTRODUCTION
Being promoted and moving into a position of authority means taking more responsibilities and new challenges. It also means better rewards, job satisfaction, and recognition within the organization.
This training will enable the participants to feel more empowered to assume this new role with the learned skills. It provides participants with hands-on essentials skills from motivating direct reports, coaching to conflict resolution, and legal compliance. They will also be educated on avoiding common pitfalls that new supervisors encounter specifically on managing people. To create job fit for Supervisor in assuming any task, enhance self to the job, while quickly adopting new habits to speed role acceptance.
TARGET AUDIENCE
For staff identified to be potential supervisors.
LEARNING OUTCOME
- Let go of the current role to establish credibility and behaviour adjustments into new role.
- Develop legal awareness to act and behave in compliance with workplace laws.
- Discover the skills to inspiring and motivating direct reports.
- Build successful coaching relationship and skills.
- Control emotions with tact when dealing with conflicts
COURSE OUTLINE
- Let Go Old Role
- Defining Behavioural Style
- Goal Setting
- Legal Considerations for Supervisors
- Giving and Receiving Feedback
- Developing People
- Managing Self Instead of Time Management
Asohan Satkunasingham International Best-Selling Author, Award Winning HR Practitioner, International Speaker, Educator, HR Coach and Consultant
Profile Synopsis
Mr Asohan has developed progressive and innovative HR experiences through leadership roles in multinational corporations for over 27 years. He has helped build people’s capabilities for companies by helping them to optimize and develop their human resources. His approach to human resources from the humane resource standpoint, earned him recognition to present papers at both local and international conferences. He is a firm believer that business success lies in the effective management of people’s head (thought), heart (feeling) and hands (action).
In building talent pipeline, he has shared his knowledge in human resource management with Open University Malaysia, Wawasan Open University, Meritus University and Olympia College and is listed as an Industrial Expert in the National Directory, Ministry of Human Resources Malaysia. He has built his forte in industrial relations and has served two terms as “Employer’s Panel” in the Industrial Court of Malaysia.
Contributing towards nation building, he authored “A+B=C™ Practical Guide for Students to Develop Attitude and Behavior for Character Building” aimed at providing root cause solutions to organizational behavior issues. A strong advocate that character building is a school experience, his co-authored book “Are YOU the Missing Piece?” became an international best seller. His books have received accolades from the EIPPY International Book Award and he is a Member of Best-Selling Authors International.
He has been a performance coach to a few human resource practitioners and has conducted courses in Competency Based Interview, Organizational Development, Change Management, Corporate Culture, Operational Excellence, Collective Bargaining, Costing a Collective Agreement, Personal Development, Competency Based Performance Management, Training Needs Analysis, Instructional System Design, Industrial Relations and Employment Laws. He has also successfully developed certification courses in collaboration with universities.
He holds a Masters in Science (By Research) and is a recipient of the “Pride of HR Profession” Award from the World HRD Congress. For his books, the accolades were the EIPPY International Book Award and Member of Best-Selling Authors International.